Sun Microsystems VCR B2B Manual do Utilizador

SunB2B Partner’s User Guide v 1 SUN B2B ORDER PROCESSING MANAGEMENT SYSTEM User's Guide for Sun's Partners (Download PDF version ~700KB

SunB2B Partner’s User Guide v 10 Database iGINE Partners2. Web user forget his/her passwordLoad Sun B2BWebfrontLogin Page(Fig 1)Select "Forgo

SunB2B Partner’s User Guide v 11 Database iGINE Partners3. Change of user passwordSelect "Change Password"User'sProfileBusiness Rul

SunB2B Partner’s User Guide v 12 3.5 Purchasing Order Generation There are two ways whereby a Sun Partner can generate a PO: 3.5.1 For Partners w

SunB2B Partner’s User Guide v 13 Figure 6 Order Entry (Ordinary Orders) for Partners Figure 7 Order Entry (End User Orders) for Partners 3.5.3.

SunB2B Partner’s User Guide v 14 Cart File (Ordinary Order) This the path of the cart file to be imported for PO creation. Click "Browse"

SunB2B Partner’s User Guide v 15 this flag. If this is activated, value for Nett Price column is required and Discount column should be blank. Part

SunB2B Partner’s User Guide v 16 Button Name Description Add Add the keyed-in product/part details to the PO. Product/Part(s) added is displayed

SunB2B Partner’s User Guide v 17 Figure 9 PO with extracted items from Cart File After clicking "Update", the PO details will b

SunB2B Partner’s User Guide v 18 Figure 10 PO with incorrect information 3.5.3.4 Hit to view the PO items on the Order Summary Screen.

SunB2B Partner’s User Guide v 19 Figure 11 Order Summary Page (Ordinary Orders) Note : If the PO includes service part(s), an additional

SunB2B Partner’s User Guide v 2 4.2 Service Level Agreement 4.3 Emergency Contact 5. PERFORMANCE ENHANCEMENT GUIDE 5.1 Preferred Brow

SunB2B Partner’s User Guide v 20 Figure 13 Other Purchase Information Shipping information Partner has to select a ShipTo ID from the dropdown l

SunB2B Partner’s User Guide v 21 Figure 14 Additional fields for service part(s) 3.5.3.6 Hit to proceed with the Market Tracking Information

SunB2B Partner’s User Guide v 22 3.5.3.7 Hit to proceed with the Market Tracking Information Part II Screen only if "No" is selected f

SunB2B Partner’s User Guide v 23 3.5.3.8 Fill in mandatory fields and hit to proceed. Click OK to submit the order. A message will be

SunB2B Partner’s User Guide v 24 Figure 18 Order Summary Page

SunB2B Partner’s User Guide v 25 Additional Business Rules: For ERP to ERP partners, fax RConfig check to Sun OAs. (Please check with

SunB2B Partner’s User Guide v 26 Verified Sun OA staff is satisfied with the Order and intends to submit for further processing; no amendment and/o

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SunB2B Partner’s User Guide v 29 3.6 View Purchase Order History 3.6.1 Select Purchase Order tab, click PO History 3.6.2 Click a particular PO

SunB2B Partner’s User Guide v 3 1. INTRODUCTION The Sun B2B System is an automated order processing management system developed by Sun Microsys

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SunB2B Partner’s User Guide v 32 3.8 Order Deletion Deletion of an order can only be performed via the Sun B2B webfront 3.8.1 Select Purchase Ord

SunB2B Partner’s User Guide v 33 Figure 20 Change Order History Click PO number link to view its details. 4. SUPPORT 4.1 Support Procedure 4.1

SunB2B Partner’s User Guide v 34 For guideline, refer to the Appendix section, 7.1 Guide to Log Issue via ASP's Web Site 4.2 Service Level

SunB2B Partner’s User Guide v 35 5.1.1.4 Back Button Preferably, users should refrain from using the browser's back, forward and reload or

SunB2B Partner’s User Guide v 36 Proxy Internet Explorer Click the Connections Tab Section Click on the Settings, depending whether you are con

SunB2B Partner’s User Guide v 37 5.1.3.3 Please Refrain Preferably, users should refrain from using the browser's back, forward and rel

SunB2B Partner’s User Guide v 38 5.2 Hints on using SunB2B Webfront 5.2.1 Traffic Time You are sharing the bandwidth of Internet with ot

SunB2B Partner’s User Guide v 39 5.3.2 When I Click The Button, There Is No Response? If the users cannot obtain any response from the browser, p

SunB2B Partner’s User Guide v 4 For partners with an existing ERP system and a mechanism to generate an ASCII file of both the purchasing ord

SunB2B Partner’s User Guide v 40 5.3.4.2 What is the DNS server that they are using (i.e. IP address). 5.3.4.3 What is the IP address of their mac

SunB2B Partner’s User Guide v 41 Figure 21 Order Management Feedback Form

SunB2B Partner’s User Guide v 5 3.2.1 Access Control There will be two types of user accounts that can be created for partners. The k

SunB2B Partner’s User Guide v 6 Figure 2 Access Denied Once an account is deactivated, the user will be unable to log in even if the correct pas

SunB2B Partner’s User Guide v 7 Database iGINE Partners1. Login through Sun B2B WebfrontLoad Sun B2BWebfrontLogin Page(Fig 1)Key in Login ID and

SunB2B Partner’s User Guide v 8 3.4 Password Administration 3.4.1 Forgot Password: (Flowchart 2) 3.4.1.1 Click the Forgot Password link on the U

SunB2B Partner’s User Guide v 9 3.4.2 Change Password: (Flowchart 3) 3.4.2.1 Upon a successful login, go to the User Services tab, click Ch